The Impact of Organizational Justice on Quality of Work Life: The Moderating Role of Daily Commuting Burden "A Field Study of Employees at the Passports, Nationality, and Foreigners Affairs Authority in Al-Abyar Municipality"

Abstract

This study aimed to examine the impact of organizational justice on the quality of work life among employees at the Passports, Nationality, and Foreigners Affairs Authority in Al-Abyar Municipality, while testing the moderating role of daily commuting burden in this relationship. The study adopted a descriptive-analytical approach and used a questionnaire as the primary data collection instrument. The study targeted all 75 employees of the Authority using a census approach.

The results revealed that the overall levels of organizational justice, quality of work life, and daily commuting burden were moderate, with interactional justice showing a relatively higher level. Multiple regression analysis indicated a statistically significant effect of the combined dimensions of organizational justice on quality of work life, explaining approximately 55.9% of the variance. Interactional justice had the strongest effect, followed by procedural justice and distributive justice. In contrast, no statistically significant moderating effect of daily commuting burden was found, as the interaction term was not statistically significant (p = 0.529). The study recommends strengthening organizational justice, improving working conditions, and taking into consideration the commuting burdens faced by employees.